Shipping Policy
Effective Date: July 22, 2025
Company: ADS TECH – FZCO
Website: www.cjdstore.com
Contact: info@cjdstore.com
1. Shipping Coverage
We ship our products internationally, including European Union countries and other selected destinations. Orders can be delivered to a location of your choice (e.g., home or work address).
Please note that we do not deliver to P.O. boxes.
2. Processing and Delivery Times
Orders are typically processed within 24–72 hours, depending on product availability and category.
Estimated delivery times vary by destination:
European Union: 3–7 business days
Other international destinations: 5–10 business days
Exact delivery timelines will be shown during checkout and confirmed via email after the order is placed.
3. Shipping Costs
Shipping includes tracked delivery to ensure the safety and integrity of the goods.
We may offer:
Free shipping on selected products or promotional items
Standard shipping fees for other items, clearly communicated during checkout based on your location and product type
Once your order is confirmed, you will receive details about the shipping method and any applicable costs.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to monitor the status of your delivery.
5. Returns and Exchanges
If you wish to return a product, please ship it to the following address:
ADS TECH – FZCO
DSO-THUB-G-D-FLEX-G043
Dubai Silicon Oasis
Dubai
United Arab Emirates
Return conditions:
You are responsible for the return shipping costs
Shipping fees are non-refundable
If a refund is approved, the cost of return shipping may be deducted from the total refund amount
We recommend using a trackable shipping method or shipping insurance, especially for higher-value items. We are not responsible for items lost or damaged during return transit.
6. Delivery Issues or Delays
While we work with reliable couriers, unexpected delays due to customs, holidays, weather conditions, or courier-related issues may occur.
If your order is delayed or not received within the estimated timeframe, please contact us at info@cjdstore.com for assistance.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery. We will arrange a replacement or refund as appropriate after reviewing the case.